Pedro Nascimento3 August 2024It's my first time buying a house, and couldn't have felt more assured with the guys at Wooton & Bean. They helped and advised us every step of the way and we're thrilled with the house we were able to afford, with a painless process getting our mortgage and insurances set. Would highly recommend them!Katie Barba2 August 2024Huge thank you to Wooton & Bean for their patience and care taken advising us whilst buying our first house. Absolute god send!Yvonne Stalley23 July 2024I have used Wooton and Bean for a number of years for mortgages- moving house and renewals. Craig and the whole team are incredibly friendly, available and knowledgeable. Thank you as always!Ben JXMMXN16 July 2024We have now used Wooton and Bean twice for their mortgage services and can only speak highly of them. From the very beginning, they were clear and offered straightforward advice. Our recent home purchase became quite stressful towards the end, and between Richard, Skye and Leia, I could not have asked for a better team to assist us. They went out of their way to ensure we were ok, with excellent communication throughout. Highly recommended.Alister Ballard2 July 2024Excellent service, knowledge and communication. They helped me get the mortgage I needed for my first flat (where other brokers were unable to). I highly recommend Wooton and Bean!Rajesh Haria20 May 2024Craig and Skye were extremely helpful and supportive in securing the mortgage when I encountered a number of hiccups in remortgaging. The team provided a professional service and I would thoroughly recommend using them to secure a mortgage.Alex10 May 2024I would happily recommend Wooton and Bean Financial Solutions limited to anybody requiring professional and friendly advice for their mortgage. They worked very hard to secure the best product for my needs and to make the process as smooth as possible for me.Laurie-Emma Buckley22 April 2024*This review was originally posted 12 months ago. For reasons explained in the edit at the end, it was removed and now reposted with a lower star rating* We approached Wooton & Bean at the start of the New Year for mortgage broking, as they came highly recommended and the reviews online were simply excellent. As first-time buyers, we knew next to nothing about the process and the advisor (who shall remain anonymous for the purposes of this review) said he would take it all off our hands. He put us instantly at ease with his enthusiasm and talked us through the start of the process in a scheduled phone call. Within four days he had encouraged us to increase our budget considerably by putting more into our deposit and trying for a higher value loan. Once he discovered that our credit history would not make this possible, the advisor lost all interest and simply stopped answering our emails. It became an increasing effort to contact him, after all the information he had requested from us and the work we had put in – the only way to actually catch him for an update was by calling the office without prior arrangement. We allowed him plenty of time – obviously the advisor is not at our beck and call, people are busy and have lives - so after that we left at least one week between contact attempts. Space or no space, we got nothing back. It’s now been three weeks of complete silence, despite having emailed him in the interim. The entire thing from start to finish has been 6 weeks of stress, uncertainty and a great deal of wasted time and effort on our part. After approaching a different mortgage broker in the local area we got what we wanted within 4 days, with little to no stress and plenty of communication. In summary, it’s a huge shame that during a time of great anxiety and uncertainty we have been fobbed off, avoided and ultimately ostracised. Had the advisor simply said, weeks ago, “I’m sorry, but I’m unable to help you” we would have accepted and moved on. I do hope that the experience we had isn’t representative of Wooton & Bean as a whole. *EDIT* It is now 12 months following my original posting of this honest (and, I hope, fair) review. Less than one hour after I posted it, our contact at Wooton & Bean called me. He apologised for not being in touch previously and said he had not received my emails. He then asked me to remove the review, to which I declined. I was then subject to several emails from him within a few hours - in reply to my emails that he said he did not receive - asking me to remove the review. At one point he mentioned that the directors were going to telephone me "to find out what's going on". Feeling harassed, intimidated and a little distressed, I was hopeful in the fact I would receive a chance to voice my opinion to the director on the phone. As a result I conceded to remove my review. I never received the phone call, nor indeed any other contact from Wooton & Bean ever again. I am reposting this review because I believe it is an unfair representation of a company if any negative or ambivalent reviews are removed due to pressure from the company.T G27 March 2024Richard provided me with superb service from the very first phone call right through to mortgage approval. His expert knowledge of commercial pilot payslips and paygrades means he was able to assist me in securing the maximum amount from the mortgage provider, while also porting across my existing mortgage. Only with Richard's help was I able to secure the funding reuqired to my dream home and I can't praise that enough. Thank you!Brad W19 March 2024Craig, Skye and the team at Wooton & Bean were excellent in helping us through our first purchase. When my solicitors had got things wrong and confused me, they took the extra time to call me back to explain everything to me and wouldn't let me go until I was comfortable again. Excellent service.Load more
- 01444 440 530
- info@wootonandbean.co.uk
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